Find the opportunity hiding in the gaps.
We connect what your customers ask with what your website actually answers. Search data, technical checks and competing pages tell us where to start.
- Establish your search and conversion baseline.
- Inspect crawl access, page structure and mobile usability.
- Map real buyer questions to relevant pages.
Open the exact steps +
01 / Understand the business behind the website
We review your priority services or products, target locations, margins where you choose to share them, sales cycle, customer objections and current website. We agree what counts as a qualified enquiry or sale. You grant appropriate access to your CMS, Search Console, analytics and business profile; accounts remain yours.
- AI assists
- AI helps organise approved interview notes into themes and questions.
- Humans own
- A strategist confirms accuracy, commercial priorities, access permissions and the scope. Sensitive customer data stays out of research prompts.
- You receive
- A business brief, access checklist and agreed conversion definitions.
02 / Establish an honest performance baseline
We review available search queries, landing pages, clicks, impressions, organic traffic and conversions. We compare recent periods and year-on-year data where history exists, separating branded searches from new-customer discovery. We check event definitions, duplicate events, consent effects and spam before trusting conversion totals. New sites receive a starting baseline without invented history.
- AI assists
- AI helps summarise supplied exports and flag unusual patterns.
- Humans own
- An analyst verifies the underlying reports and explains seasonality, attribution limits and missing data.
- You receive
- A dated baseline with agreed measures and a list of tracking gaps.
03 / Find the barriers to crawling and using your site
We inspect priority URLs, status codes, redirects, robots rules, noindex directives, canonical tags, sitemaps and internal links. We check rendered page content, mobile usability, relevant structured data and performance. Where field data exists, we review Core Web Vitals separately from lab tests. We check verified search-crawler access without weakening site security or changing AI-training preferences by default.
- AI assists
- AI assists with grouping crawl findings and explaining possible causes.
- Humans own
- A developer reproduces important issues, validates the diagnosis and estimates the fix. Changes use backups or version history and the site’s agreed release process.
- You receive
- A technical issue register, affected URLs and prioritised implementation estimates.
04 / Map the searches that connect to buying
We combine your search data, sales questions and public search results. Queries are grouped by intent: solve a problem, compare options, understand cost, verify credibility or choose a provider. We map each cluster to an existing or proposed page and check which result formats currently satisfy that intent. Search volume is used only when an authorised source supplies it; AI-generated estimates are never presented as data.
- AI assists
- AI proposes related questions, groups topics and suggests gaps for review.
- Humans own
- A strategist checks relevance against real services, buyer language and observed results. Commercial fit and feasibility guide the choices.
- You receive
- A question-to-page map with primary intent, supporting questions and an owner for each topic.
05 / Study the pages already earning attention
For priority topics, we inspect relevant competing pages and sources appearing in search and sampled AI answers. We compare answer completeness, experience, evidence, clarity, page usability and the next step offered to visitors. We identify original examples, tools, comparisons or explanations your business can support. Competitor wording and assets are not copied.
- AI assists
- AI organises public-page observations into a comparison matrix.
- Humans own
- A researcher reads the source pages, checks claims and separates observed facts from hypotheses about why a page performs.
- You receive
- A practical opportunity map: what to cover, what evidence to add and where your page can be more useful.