Answers from your business.
Your services, pages and policies give the assistant its context. Visitors can follow the source links and keep exploring.
YOUR WEBSITE’S AI FRONT DESK
Let your website
answer back.
A helpful conversation, right on your website. Answer questions from your business knowledge, talk through what visitors need, and turn the next step into a clear enquiry.
Type or talk.
Start a chat or a voice conversation, with a visible transcript and simple controls to hold, resume or end the call.
A useful next step.
Gather the visitor’s needs, let them review their contact details, and save a confirmed enquiry to your team’s inbox.
SITEKNOVA FORMS
Less form filling.
More understanding.
A website repair needs different questions from a new store. SiteKnova Forms adapts to the project, gathers what matters, and keeps the intake short.
The visitor sees a brief taking shape, can edit it, and chooses when to send it.
Try SiteKnova Forms →GOOD QUESTIONS
Before we get started.
What information does SiteKnova use?
SiteKnova answers from your approved website and business knowledge. Source links help visitors check the relevant pages. Your team can review and refresh the knowledge; missing information should be clarified rather than invented.
How are chat and voice connected?
Visitors can type or start a voice conversation. Chat and calls use the same business knowledge and enquiry flow. Calls show a transcript and offer mute, Hold, Resume and End controls. Voice requires microphone permission and a supported browser and connection; usage limits apply.
What is SiteKnova Forms?
SiteKnova Forms turns a project form into a short, adaptive intake. It asks relevant follow-ups based on the service and the visitor’s answers, collects several details at once, and builds an editable brief. Visitors can skip optional details or write the brief themselves, then review and explicitly confirm sending.
Does an enquiry automatically book an appointment?
No. SiteKnova can collect a request and contact details, then send a visitor-confirmed enquiry to the team’s lead inbox. Staff handle follow-up and confirm any appointment, scope, price or availability. Chatting or preparing a draft does not submit it.
Where does my team manage conversations and leads?
The SiteKnova admin brings conversations, leads and staff-managed bookings together. Your team can review enquiries, record outcomes and organise follow-ups. Notification delivery is configured during setup; a submitted enquiry and an email delivery are separate statuses.
Can I use it on my website?
SiteKnova is installed through a website embed. We check your platform, theme, security settings and intended customer journey before confirming the integration. Tell us what visitors should be able to do on your site, and we’ll agree the setup and any limitations with you.
What happens to visitor information?
Messages are processed to answer questions and prepare requests, and conversations and submitted enquiries can be reviewed by your team. Voice uses OpenAI processing; SiteKnova does not store raw call audio. Visitors choose whether to submit their contact details. Avoid entering passwords, payment details or other sensitive information.
How do I get started?
Try the assistant on this website, or use SiteKnova Forms to tell us about your website and the visitor journey you need. The Dot Dev team will review the brief and confirm the scope, usage allowance and setup. A conversation or enquiry does not create a subscription or contract.
One place to follow up.
Manage conversations, leads and staff-confirmed appointments in SiteKnova. An enquiry starts the conversation; your team confirms the scope, price and time.
Talk to The Dot Dev